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What Questions Should You Ask a Used Car Salesperson?

The purchase of a new vehicle brings up a lot of questions and considerations, that’s why it is important to learn on the subject first. Online research is a good starting point, but once you have found your model, you still have some work to do and some answers to find.

After all, buying a car is no small business!

Whether you prefer to talk with sales representatives over the phone or meet them in person, here are examples of questions you should ask.

Where does the vehicle come from? 

A dealer’s used vehicles can be lease returns, exchanges or demos; they can come from auctions, fleets, etc. Learning about a vehicle’s history and previous owners will help you know what you’re getting into.

Can I see the vehicle’s history report?

Some sellers and dealers routinely show it to their customers, but if they don’t, still ask for it. If they refuse, turn around and leave at once! A report like Carfax’s provides crucial information about the work done on a vehicle (at least, work that was recorded), and allows you to get a better idea of its condition.

Have you done maintenance on this vehicle?

Reports don’t say everything and some vehicles can stay in the lot for a long time before they sell. Since he or she acquired it, did the dealer perform any recommended maintenance or repair work on the vehicle?  

Can I do a road test? 

Another good way to learn about a vehicle’s condition is obviously to drive it! Take as much time as the dealer will allow you to try different types of roads and driving conditions, and see for yourself if the brakes, suspension, electronic systems and air conditioning, among other things, do work properly.   

Do you mind if I have the vehicle inspected by another shop?

You don’t have to blindly believe in the dealer’s inspection report, even for a “certified” used vehicle. If you know a dependable shop that could inspect the vehicle for you, ask the seller’s permission to borrow the vehicle to bring it there, or make other arrangements to have a third-party inspection carried out. It’s your right to do so, and a good way to feel safer about your choice.

Do you offer financing?

Unlike new vehicles, used ones are not all available with financing from the dealer. But if that’s the case, compare their offer’s interest rate with that of loans from a few financial institutions. It can make a big difference on the final cost of purchase.

What is the best price you can give me for my old vehicle?

These days, used vehicles have increased in value and you should make sure you get the maximum for the vehicle you will leave in exchange for the new one. Do some online research with comparable models to have a better idea of what yours is worth. It might be more profitable to sell it yourself in the end, even if that process requires more time and effort. 

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